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Arnaque compufly et virus

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suite à une intrusion virale je cherche à formater windoxs 10 et reinitialiser l'ordi. J ai suivi la manip selon le tutoriel...arrivé à la fin de la methode 1, l'ecran est bloqué sur un ecran me demandant de choisir la disposition du clavier mais ni le clavier ni la souris ne me permettent de valider mon choix ...que faire pour finir la reinitialisation?



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