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BSOD lié à ntoskrnl.exe & ntkrnlmp.exe


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Bonjour @tintin5356  Ils sont gentils chez matériel.net : installer w7 sur un PC neuf ......avec des matériels qui n'ont sans doute pas eu de drivers spécifiques développés  Peux tu donner l

Okay très bien je fais ca demain, je vous tiens au courant.   ON m'a conseillé de faire tourner le pc avec les composants hors boitier pour éviter les faux contact, ou autre. Est-ce nécessai

?? votre CM est basé sur le socket : processeur AM4 Ryzen 1000/2000/3000 votre cpu est un 3600 AM4 de 3 eme génération

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C'est bien ca ? Je n'ai pas la même chose que vous. Est-ce lié à vos recherches où il faut peut être refaire une installation via les ports usb à l'arrière de la tour (usb 2.0)?

image.png.68fc269d749886e7af97afe4570438a1.pngimage.png.08990158a7fc0d31eae8ed1420c7c1b0.png

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tout porte a croire que ces usb là pose souci...

il faudrait essayer sur d'ancienne norme USB voir si cela améliore ou pas...

 

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Bonjour,

Après avoir réinstallé Windows via un port USB 2.0, le pc a planté à nouveau.

La cause serait un problème de mémoire? Je ne comprends pas ma RAM est OK.

On Mon 25/01/2021 11:35:45 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\012521-6984-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5780)
Bugcheck code: 0x1A (0x61941, 0x7FFCF668C034, 0x1D, 0xFFFF83895A8F4B00)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.




On Mon 25/01/2021 11:35:45 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: ntkrnlmp.exe (nt!memset+0xFE04)
Bugcheck code: 0x1A (0x61941, 0x7FFCF668C034, 0x1D, 0xFFFF83895A8F4B00)
Error: MEMORY_MANAGEMENT
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



 

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J'ai eu 2 autres BSOD.

En faisant quelques recherches il y a quelques pistes qui ressortent:

-Utiliser une version Windows 10 antérieure à la version 1803?

-La mise en veille à désactiver?

-Désactiver Dual Access dans le BIOS? Je n'ai pas trouvé ce paramètre

-Des paramètres /réglages à faire dans le BIOS?

-Une erreur de lecture dans le disque qui contient les fichiers d'échanges de Windows?

-Carte mère / CPU défectueux?

 

QU'en pensez-vous?

Avez-vous d'autres idées?

 

On Mon 25/01/2021 13:01:01 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\012521-6093-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5780)
Bugcheck code: 0x139 (0x3, 0xFFFF868EA9A99640, 0xFFFF868EA9A99598, 0x0)
Error: KERNEL_SECURITY_CHECK_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The kernel has detected the corruption of a critical data structure.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.




On Mon 25/01/2021 13:01:01 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: ntkrnlmp.exe (nt!setjmpex+0x8299)
Bugcheck code: 0x139 (0x3, 0xFFFF868EA9A99640, 0xFFFF868EA9A99598, 0x0)
Error: KERNEL_SECURITY_CHECK_FAILURE
Bug check description: The kernel has detected the corruption of a critical data structure.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.




On Mon 25/01/2021 12:14:15 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\012521-6359-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5780)
Bugcheck code: 0x1A (0x61941, 0x7FFB1EA8C034, 0x1D, 0xFFFFDF82DCC5AB00)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

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comment avez vous installer windows ...

avec ou sans connexion internet RJ45/Wifi brancher au pc?

Edited by Delta
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Un nouvel BSOD:

On Mon 25/01/2021 13:53:23 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\012521-5625-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5780)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8060AC4C847, 0xFFFFA183DE540CC0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

 

Pour l'installation j'ai suivi les mêmes étapes que dans la vidéo:

1) Téléchargé l'outil de création de clé bootable sur mon pc fixe

2) Redémarrer le pc et accéder au BIOS

3) Choisis ma clé usb  branché sur un port 2.0 et démarré

4)Supprimer toutes mes partitions

5)Et ensuite suivi les différentes étapes

 

Connexion internet filaire RJ45

 

 

Edited by tintin5356
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image.png.a06ba30ff0515f8a47c21c6cf5e26e43.png

J'ai procédé aux mises à jour après installation.

 

En faisant des recherches, l'utilisation d'une version postérieure de Windows 10 1803 serait peut-être la source du problème.

Qu'en dites-vous?

Edited by tintin5356
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re faite une installation avec la version 1909

installer ce ISO a l'aide de Ventoy ici :

https://lecrabeinfo.net/creer-une-cle-usb-multi-boot-avec-ventoy.html

ne brancher ni internet ni le wifi pendant l'installation de windows.

ensuite bloquer les mise a jours a l'aide de ceci :

WUB

https://lecrabeinfo.net/bloquer-desactiver-windows-update-mises-a-jour-automatiques-windows-10.html#n2-avec-windows-update-blocker

faite les mise a jours uniquement depuis le constructeur de votre CM

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il y a 1 minute, tintin5356 a dit :

Pour la création de la clé USB, y -a-t-il une importance de télécharger l'outil sur le pc ayant les BSOD ou un autre?

si moyen faite le a partir d'un pc qui n'as pas de souci ... pour éviter des freeze ou blocage

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OKay je vais tenter.

 

Lors de la prépa de la clé avec Ventoy, où sont les fichiers à copier?

J'ai lancé et formaté ma clé usb avec Ventoy par contre je ne trouve pas les fameux fichiers à copier dessus.

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il y a 10 minutes, tintin5356 a dit :

OKay je vais tenter.

 

Lors de la prépa de la clé avec Ventoy, où sont les fichiers à copier?

J'ai lancé et formaté ma clé usb avec Ventoy par contre je ne trouve pas les fameux fichiers à copier dessus.

vous devez copier coller le fichier ISO téléchargeable ici

 

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Merci,

Je télécharge cela (1h) et je procède à l’installation de Windows, au blocage des updates et aux mises à jour de la CM, et je vous redis si çà plante.

Est-ce que je fais les mises à jour de la CG, carte wifi ou tout autre pilote?

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il y a 29 minutes, tintin5356 a dit :

Merci,

Je télécharge cela (1h) et je procède à l’installation de Windows, au blocage des updates et aux mises à jour de la CM, et je vous redis si çà plante.

Est-ce que je fais les mises à jour de la CG, carte wifi ou tout autre pilote?

pendant l'installation pas de wifi ni rj45 "cable"

le programme pour bloquer les mise a jours, vous le télécharger avant de procédez a l'installation car vous devrez bloquer les mise a jours avant de démarrer internet.

une fois fait vous mettez internet, vous installer vos drivers qui compose votre pc via le constructeur...

 

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à l’instant, tintin5356 a dit :

OK donc j'installe Windows sans internet, ensuite j'execute WBU préalablement mis sur une clé usb, et ensuite installation des drivers. 

 

C'est bien ca?

correct...

le WUB vas interdire les mise a jours de windows et ses drivers pourri... "universelle"

 

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Suite à vos instructions, j'ai tout réinstallé et bim un BSOD.

Je vois que c 'est à cause d'un driver. Je n vois pas comment le mettre à jour.

On Mon 25/01/2021 18:00:56 your computer crashed or a problem was reported
crash dump file: C:\Windows\minidump\012521-8031-01.dmp
This was probably caused by the following module: amdppm.sys (amdppm+0x206c)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0xFFFFF80134173358)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\system32\drivers\amdppm.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Processor Device Driver
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
The crash took place in a Microsoft module. The description of the module may give a hint about a non responding device in the system.




On Mon 25/01/2021 18:00:56 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x79b9b)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0xFFFFF80134173358)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3621da861144492b\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 461.09
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 461.09
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 461.09 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation DPC_WATCHDOG_VIOLATION

 

On Mon 25/01/2021 18:29:42 your computer crashed or a problem was reported
crash dump file: C:\Windows\minidump\012521-7546-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C1220)
Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFF80012E67D9F)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.




On Mon 25/01/2021 18:29:42 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: ntkrnlmp.exe (nt!setjmpex+0x8209)
Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFF80012E67D9F)
Error: IRQL_NOT_LESS_OR_EQUAL
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

 

 

Edited by tintin5356
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